Nursing & Other Professional Boards
If you so choose, our 2-step assessment service will be conducted remotely - there is no need to leave the comfort of your own home. Upon completion of your evaluation service, you have will receive a comprehensive 2+ page report which summarizes your evaluator's findings and clinical opinion. You will have full control over this evaluative report and it cannot be shared with any third-parties without your consent.
Questionnaire
We want to better understand you and your situation. Help use better capture an understanding of your lifestyle by completing an easy-to-use and holistic questionnaire.
Interview
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Reporting
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Service details coming soon. Please contact us directly at 877-828-3889 for more information about this type of assessment.
Frequently asked questions
Online assessments can be done in 3 easy steps:
Purchase your assessment service and schedule an interview with an evaluator.
Complete a questionnaire before your interview and watch our orientation video.
Upon receiving your report electronically ensure accuracy and forward your report to any parties of your choosing. We can also fax or email your report to a third-party with authorization from you if you so choose.
Assessment Now is not contracted as an in-network provider with any insurance company and we do not file claims for insurance reimbursement. Most insurance companies will not reimburse for elective services required by a court or an employer. In an effort to help make services more affordable to clients, there is an opportunity to get your service discounted based upon your family size and yearly gross income. Additionally, we have several payment options which allow clients to pay for their assessment service with more favorable terms (i.e. no interest monthly payments) through one of our financial partners.
Assessments services that are conducted online provide multiple benefits:
Limiting yourself to local providers, generally limits your access to quality care. Often times local treatment providers are financially incentivized to recommend treatment or education within their agency. Using an online service provider, such as Assessment Now, is more private and it saves you stress, money, and time.
Assessments can be completed in a short timeframe. Our customer service model is built upon our ability to provide an approved professional report when you need it. The total time commitment for a typical assessment, start to finish, is 90 minutes or less. Your evaluator will deliver your report in 4 business days. We also provide rush services for those who need a report sooner. Additional fees apply for rush order services.
Our assessments are accepted in most state courts and many state DMVs. If you are concerned about acceptance, you may call our office or speak directly to the authority requesting that you undergo an assessment. If they wish to call us before you begin services with us, we will be happy to discuss our reporting standards and share credentials/qualifications.
Refunds are provided where the authority who requested the assessment (court, probation department, employer) will not accept the assessment we provided. The following conditions and limits also apply:
All refund requests must be applied for within 30 days of your assessment interview.
All refund requests must be initiated by directly emailing your evaluator.
Assessment Now will first attempt to contact any third party that does not accept your assessment to see if there is some additional information needed in order to gain acceptance of your report or service. If we cannot make contact with the requesting party, you must provide valid written proof that your evaluation was not accepted by the requesting party. This includes letterhead and full contact information.
Refunds are not granted in situations where:
Key information and case facts were not presented to Assessment Now inaccurate information was provided to Assessment Now (questionnaire or interview)
Inaccurate information was provided to Assessment Now by questionnaire responses or clinical interview
Rush order portions of the service fee are non-refundable unless a refund is requested before the clinical interview takes place
Customer missed the due date to present the assessment
Assessment was accepted in one context (e.g., court) but declined in another context (e.g. motor vehicle bureau)
Customer attempted to use the wrong assessment per authorities' requirements (e.g. motor vehicle bureau)
Assessments presented in a family court context and DOT/SAP evaluation are non-refundable services
Receiving a second opinion is not a valid reason to request a refund from New Directions
Refunds will be processed within 15-30 days of the decision date.
Yes. Many states require that portions of the paperwork be completed by the substance abuse evaluator while other portions can only be completed by you but our fees take into consideration that we have to customize your assessment to satisfy specific state requirements. A few states have specific guidelines on who can provide a license reinstatement evaluation. Call us directly to learn more about your state.
Assessment Now recognizes the legal and ethical importance of keeping client records private and confidential. All evaluators agree to abide by their professional licensing and governing bodies to maintain strict client confidentiality for the privacy of the client. This includes use of a release of information form when a client requests that the evaluator send information to a designated third party. In addition:
Passwords are set to health industry standards to include appropriate length and sufficient variation in characters to minimize chances of access by any third party
All sessions conducted via webcam/video or telephone are not recorded by Assessment Now
Our professional reputation has been built on providing thorough, timely, and professional reports to our clients. Our online assessments are regularly accepted by judges, attorneys, probation officers, large corporations, and government agencies. While courts, motor vehicle bureaus, and employers generally approve and accept our assessments, there are a few assessment contexts for where the assessment must be completed in-person because of the requirements of a governing body. However, since the COVID-19 public health emergency, most authorities have adapted to accept professional assessments conducted online for the sake of public health and safety.
If you have a question not covered above, feel free to contact us at 877-828-3889
While there is a chance you may be able to talk your requesting party into allowing you to undergo a mental health assessment instead, the short answer is no. This type of assessment services must be done by a psychiatrist, psychologist, or other qualified physician. This type of evaluation is usually reserved for particularly complex and/or concerning legal matters or a felony case. A psychiatric assessment report is usually much lengthier and the overall assessment process will often will cost 2-6x as much a mental health assessment.
The time it will take to complete your assessment process varies significantly. This can take less-than 48 or it can take many months. The biggest variable is generally the amount of time it takes for the individual with the violation to complete the SAP’s recommendations (education and/or treatment).
Yes. If you complete a SAP process, almost all DOT-regulated employees end up finding new employment (if their current/most recent employer does not want to retain them). Though you can recover your license and endorsements, this doesn’t necessarily mean you’re going to look as attractive on paper as you would have prior to your violation. Even though many employers have to assume higher insurance costs and unwanted complications, it’s still worth it to get an employee.